Almighty Support is a modern, Single Page Application–based WordPress ticketing system that declutters your inbox and streamlines client communication with a clean, frontend-first interface Product Hunt gpl.coffee. Designed for lead management, client support, and partner collaboration, it offers out-of-the-box usability with deep customization options for growing teams Product Hunt YouTube.
Empower your team and delight your customers—start with Almighty Support today!
Why Choose Almighty Support?
- Unmatched Usability
Agents and clients interact entirely on the frontend—no WordPress dashboard required—so teams learn the system in minutes and resolve tickets faster YouTube. - Scalable, Performant Architecture
Built as a SPA on the WordPress REST API, it bypasses native WP post tables to avoid performance bottlenecks and plugin conflicts, keeping your site snappy even under heavy support loads gpl.coffee. - Consistent Branding & Mobile-First Design
The plugin automatically inherits your theme’s styles and adapts seamlessly to mobile devices, ensuring a cohesive, responsive experience for all users gpl.coffee.
Key Features
Ticketing & Workflows
- Support Departments: Create unlimited departments (e.g., Sales, Billing, Technical) and optionally assign a dedicated agent or manager to each for clear ownership gpl.coffee.
- Role-Based Agents: Assign Manager or Agent roles—Managers oversee all tickets, while Agents focus only on their assigned departments—to reduce distractions and boost productivity gpl.coffee.
- Frontend Workflow: Agents submit, track, and respond to tickets entirely on the frontend, eliminating backend navigation and context-switching gpl.coffee.
Notifications & Communication
- Custom Email Notifications: Choose real-time, hourly, daily, or no updates; edit predefined templates or supply your own HTML with CTAs, documentation links, and branding gpl.coffee.
- Email Piping: Convert incoming emails into tickets via IMAP, Gmail, or Exchange. Configure allowed senders, blocking rules, and monitor outgoing mail in a built-in queue gpl.coffee.
Customization & Branding
- Comprehensive Admin Panel: Out-of-the-box settings for ticket labels, layout options, and display limits—with dynamic, no-code configuration for immediate use gpl.coffee.
- Functionality & Visuals: Customize ticket statuses and page styling; limit ticket loads for performance, and look forward to future Light/Dark mode and label-color controls gpl.coffee.
Advanced Features
- Cron Job Automation: Auto-close inactive tickets after a defined interval using WordPress or external cron jobs gpl.coffee.
- Built-in GDPR Tools: Leverage WordPress Privacy APIs for user data export and deletion to comply with global privacy regulations gpl.coffee.
- REST API & SPA Engine: Client-side rendering for fluid interactions; avoids performance drag and maximizes compatibility with other plugins gpl.coffee.
- Mobile App (Beta): Manage tickets on iOS/Android via the native app for true on-the-go support X (formerly Twitter).
Integrations
- Slack Integration: Receive ticket alerts and updates in your Slack channels for real-time team collaboration X (formerly Twitter).
- PeepSo Integration: Embed support tabs into PeepSo communities; configure profiles, notifications, and navigation via detailed docs peepso.com.
Purchase & Get Help
Empower your team with Almighty Support’s intuitive ticketing and let your business focus on what matters.- Live Demo: Explore features in action on Product Hunt Product Hunt.
- Buy Now: Secure your license at almightysupport.com/pricing X (formerly Twitter).
- One-Time Pro License: Get Awedesk Pro (formerly Almighty Support) for $15 USD—lifetime updates and GPL-compliant gpl.coffee.
Resources & Documentation
- Official Documentation: Complete guides at https://my.almightysupport.com/documentation peepso.com.
- Cron & Email Piping Docs: See https://my.almightysupport.com/documentation/config/cron/ for setup details YouTube.
- YouTube Tutorials: Watch the Getting Started playlist for step-by-step video walkthroughs YouTube.
- Community Support: Join discussions and submit feature requests on the Product Hunt forum or PeepSo knowledgebase Product Hunt peepso.com.
Empower your team and delight your customers—start with Almighty Support today!